Dear Customer,
We fully understand your wish to receive a stone cladding sample. However, based on our past experience, small parcel boxes of stone cladding, due to their heavy weight, are often damaged by ParcelForce couriers during rough handling in transit. This not only affects your experience but also has a negative impact on our sales and reputation.
In contrast, our official stone cladding orders are shipped on pallets through a professional stone logistics network, where cases of breakage or detachment are extremely rare. You may place a direct order, and your goods will be delivered securely to your address by a reputable palletised stone transport company Palletways.
Please also note that stone cladding of this category and style across the UK is produced by only a few factories from our own quarry area. We have full confidence in the quality of products supplied by our shareholder factories.
We therefore regret to inform you that we have suspended the provision of sample deliveries of this type.
Thank you very much for your kind understanding and continued support.
Kind regards,
Paving Slabs UK team